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Latest Updates

7 Jul 2021

improvement

Improving accessibility for vision-impaired users

We have made a series of updates to improve the accessibility of the platform for vision-impaired users and are continuing testing in response to feedback. 


7 Jul 2021

fix

Fix: SMS blast issue

There was a bug that seemed to prevent blast SMS sending to recipients who had already received test messages. This has now been resolved.


7 Jul 2021

new feature

Admin dashboard features data on activity across groups

We have continued to build out the analytics features within SupporterBase, including an admin dashboard to show activity across your entire SupporterBase, as well as group-specific analytics accessible to group leaders. 


7 Jul 2021

new feature

New custom filter tool with advanced search capacity

We have made it possible to create advanced filters from within the SMS and email blast creation pages themselves, rather than needing to first create an advanced filter via your group page then subsequently select that when drafting a blast.


23 Apr 2021

improvement

Captains and vice-captains can now delete their own drafts of SMS and email blasts

Captains and vice-captains can now delete their own drafts of SMS and email blasts, rather than relying on admins. 


23 Apr 2021

new feature

Extend all features available for non-SB events (i.e. events that don't belong to a group calendar)

Previously, under the "All events" section users would see a list of all events created within SupporterBase and outside of SupporterBase (ie via your main nation). However, those events not created in SupporterBase would only offer a link to the public facing event page. 

We have now added support for events not initially created in SupporterBase, so that admins can edit them and view RSVPs. 


23 Apr 2021

new feature

Captains (but not vice-captains) can now edit the first and last names of supporters in the groups they lead.

Captains (but not vice-captains) can now edit the first and last names of supporters in the groups they lead. 


23 Apr 2021

improvement

Clear reminders to ask leaders to add a valid phone number to their profile

We made it easier for leaders to identify whether they have a valid mobile / cell number connected to SupporterBase. When a call is made, SupporterBase first dials in the leader then contacts the supporter. This calling process will fail if the leader themselves does not have a valid number, although previously it may have not been obvious to leaders why a call failed. To resolve this, all calling buttons in SupporterBase will be disabled if the leader does not have a valid mobile, and they will see a popover that explains “Please enter a valid phone number on your profile in order to enable all calling features”, with a link to where that can be updated.


23 Apr 2021

improvement

Improved domain verification and review process

We have updated our domain verification and review processes, so that so that if you or your organisation make any changes to your domain that inadvertently affect your SupporterBase (ie deliverability of emails via SendGrid), that will now automatically be flagged. 


23 Apr 2021

new feature

Add a "primary contact" configuration to every SupporterBase instance

We added a primary contact option for all SupporterBases. Occasionally we need to send out automated messages / alerts requiring your action (ie to rectify any issues that may arise regarding domain connections, calendar pages etc). If you would like to nominate your preferred contact email (s), you can do that under Settings > Configurations > “Primary contact emails”.