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Latest Updates

23 Apr 2021

new feature

View and sort by "joined_at" date on supporter profiles

For each supporter profile leaders can now see when the supporter was first added to your organisation's nation ("Supporter since XXXX") and when they first joined the specific SupporterBase group ("Group member since XXXX"). 

You can also sort by most / least recent to join the group, using the "joined at" sorting option at the top of the supporter group display. 

This is useful for identifying your newest volunteers and group members - who may need extra attention and onboarding.


23 Apr 2021

new feature

Ability for individual users to switch between languages

We added a simple configuration to allow each user to switch between languages (rather than just having us set the default language for the entire SupporterBase).

This is useful for transnational organisations and/or organisations working across multilingual communities and countries. Currently only English and Italian are offered by default, but let us know if you would like to add your language!


23 Apr 2021

improvement

Extra data fields in supporter profiles on group and event pages

We made it possible for leaders to see additional data on individual supporter profiles, including date of birth and occupation. Admins can select whether they want this data shown on profiles under Settings > Configurations.


5 Mar 2021

fix

Fix: supporter merge issue

There was an issue where supporters who had profiles that had been merged in NationBuilder were creating duplicate supporter records in SupporterBase. This has now been resolved.


5 Mar 2021

fix

"Last contacted" bug fixed

There was an issue where the "last contacted at" filter within the group display was not correctly ordering supporters according to their most recent contact. This has now been resolved. 


5 Mar 2021

improvement

Improvements to email blast page efficiency

We improved the efficiency of the main “Email blasts” page display, which was experiencing slower load times for organisations with a large number of groups and email blasts.


5 Mar 2021

improvement

SMS blast cost management

To help leaders better manage costs associated with large SMS blasts, we added to the SMS blast creation form a quick note explaining how SMS segments work, including a tool to help leaders calculate the expected budget impact of their draft SMS (based on a total character count and number of segments). 


5 Mar 2021

improvement

Updates to call buttons

We made an update to ensure all call buttons are disabled if the logged-in leader/admin does not have a valid phone number saved on their profile. We already ensured call buttons were disabled if the supporter did not have a valid phone number stored in the database - this change just means we now also alert leaders/admins if they need to enter their own phone number before starting calls.


5 Mar 2021

new feature

New feature: ability to update supporter names

We added the ability for admins and captains (but not vice-captains) to update supporter names, which is particularly useful to extend existing data with surnames and make sure you’re using the preferred name for each of your supporters.


5 Mar 2021

new feature

Translations

In good news for our international friends, we can now offer SupporterBase in your language. If this is something you are interested in, just let us know.