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Latest Updates

5 May 2020

new feature

You can now add first and last name variables in SMS blasts

We have made it possible to add recipient first and last name variables to SMS blasts for added personalization. 


5 May 2020

new feature

Admins and leaders can now set different broadcasters for each group for outgoing emails

The default is for all outgoing emails across your SupporterBase to come from the same broadcaster (ie [email protected]). 

Now leaders and admins can set a different outgoing email address for each supporter group. To do this:

  1. Under Settings > Configurations, enable the configuration "Allow admins to configure a different sender email for each group".
  2. From within the relevant supporter group, select Edit, then update the broadcaster details under "Sender Email".

5 May 2020

improvement

Show supporter's current groups when adding new supporter to a group

When a leader or admin has the Add New Supporter form open and searches for a particular supporter, if the supporter already belongs to some existing groups that information will now appear at the bottom of the form. 

Please note this only applies to SupporterBase instances that have name and email search auto-completion enabled at Settings > Configurations


5 May 2020

improvement

Improvements to UI/UX in Settings > Configurations page

With all of the new configurations we have been adding, it was starting to get a little crowded at Settings > Configurations, so we did a little work in improving the User Interface there. 


5 May 2020

improvement

Postcodes displayed for all supporters

Previously, "City / suburb" information was visible for all supporters directly beneath the "Background note" information. Now, the "Postcode / zip" for each supporter is also displayed directly beneath that existing "City / suburb" information. 


5 May 2020

new feature

New configuration setting to ignore NationBuilder unsubscribes & contact preferences

By default, if a supporter is unsubscribed in NationBuilder, then they will also be unsubscribed in SupporterBase.

Some organizations reported they would like to change that setting so that their supporters can unsubscribe from the organisation's contacts through NationBuilder, but remain contactable through SupporterBase.

We have now added a configuration setting to allow for this. To do so, under Settings > Configurations, admins can disable the configuration option: "Apply NationBuilder contact preferences and unsubscribes in addition to SupporterBase contact preferences and unsubscribes"


5 May 2020

new feature

New zip code / postcode sorting option available for supporter groups

Group leaders can now sort group members by zip code/post code, to help with location-based engagement. 


5 May 2020

new feature

Admins can set default content for new group pages

It was already possible for admins and leaders to customise the content on their existing groups' public calendar pages. However, the content for new groups was blank by default. We have now also added a WYSIWYG editor admins can use to set the default content that will be used on the public calendar page for each new group created in their SupporterBase. It is still possible to update and customise that content for your groups at any point in time, but this way you have a ready-to-go default when you launch your groups.


5 May 2020

new feature

New configuration option: enable or disable the ability of captains and vice-captains to add new supporters to their groups

If required, Admins can now restrict the ability of captains and vice-captains to add new supporters to groups. Under Settings > Configurations, admins can enable or disable the permission setting "Captains and vice-captains can add new supporters to their groups". 


28 Mar 2020

new feature

Allowing admins to create their own custom set of event tags for their organization

Prevously, the tags in the dropdown on the "Create new event" page were hard-coded and the same for every SupporterBase: https://demo.supporterbase.com/events/new. 

We added a new feature that allows admins to create their own custom set of event tags for their organization, which leaders can select from when creating new events.