3 Jun 2020 | new feature
New call list feature to ensure supporters are not called multiple times within a set period of hours/days
We released a new feature that allows users to customize exclusion filters/conditions for each call list. This allows you to control how regularly supporters will be contacted when making calls via a list.
When creating/editing your call lists you can now select from the following configurable options:
- "Contact method" (a multi-select dropdown of all possible methods)
- "Contact status" (a multi-select dropdown of all possible statuses)
- "Number of days"
Those settings will then ensure supporters are skipped from the list and not called if they have contacts matching the selected method and status filters within the past X number of days. This factors in contacts logged through SupporterBase as well as those logged through NationBuilder directly.Share Tweet